Terms and Conditions

Refund Policy:
All sales are final. We do NOT offer refunds. We can offer credit for future bookings.

Reschedule Policy:
If you cannot attend your scheduled session, you may reschedule up to 24 hours prior. Please email us at info@paintandsipstudiola.com with your order number and we’ll send you a credit voucher.

Party Cancellation Policy:
For Virtual Events: We cannot refund for KITS that have been delivered or shipped.
For In-Person Events: We’ll always adjust the invoice with a refund if your guest count changes one day or more before your event.

For any last second cancellations ON THE DAY of your event, we’ll adjust by the following:

For Credit: Receive a 75% credit towards future bookings. Credit amount based on booking price.

For Refund: Receive 50% refund for the cancelled guests. Refund amount based on booking price.

No-Show Policy:
Credits will NOT be given to “no-show” guests under any circumstances. You must contact studio prior to event to receive credit.

Conduct Policy:
We ask guests to all do their best to ensure an enjoyable experience for everyone. We know the “sipping” can be fun, but please do so responsibly and be able to get home safely.